FAQS

We are your trusted partner for seamless shopping experiences, specializing in online and local purchases from India.

We facilitate online shopping and local purchases, handling everything from sourcing to delivery at your doorstep.

We offer online shopping support, live purchasing from local shops, and doorstep pickup and delivery.

Our services, including quality checks and pickup, are free. You only pay for the products and shipping.

Shop from any Indian website using our warehouse address for delivery.

We’ll check the quality of your products, send you a report for approval, and then ship them to you.

Yes, once your package is shipped, we’ll send you a tracking ID and a link to track it.

We call you via WhatsApp to understand your needs and source items from your favorite Indian shops.

We inspect each product and send you a quality check report before shipping.

Yes, we send you photos of the products for your approval before placing an order.

Request a pickup, and we’ll collect your products from your Indian address within 24 hours.

No, our pickup service is free.

If any items are damaged, we’ll notify you and suggest the next steps for replacement or return.

Delivery typically takes 7-14 business days, depending on your location.

Yes, we provide a tracking link once your order ships.

If your order is delayed, contact us, and we’ll provide updates and assistance.

The report includes details about the product’s condition.

Yes, you can specify your requirements when placing an order.

Returns depend on the seller’s policy; we can assist with the process as needed.

Cancellations are possible before the order is shipped. Please contact us promptly.

You can reach us via email, phone, or WhatsApp for any inquiries. Email: info@shopxport.com, WhatsApp no: +91 96001 88918

Our customer service is available from 10 am to 9 pm IST on all days.

We combine multiple packages into one to help you save on shipping costs.

Yes, we provide temporary storage for your packages before shipping.

Simply let us know your requirements, and we’ll share product photos with you.

We accept various online payment methods.

No, we are transparent about all costs. You’ll only pay for products, shipping, and applicable customs duties.

Customs duties depend on your country’s regulations; we recommend checking local guidelines.

Customs fees are your responsibility upon delivery, as per your country’s regulations.

Yes, we take your privacy seriously and use secure methods to protect your data.

We do not share your information with third parties.

We welcome your feedback on Google.

Yes, you can leave reviews on our website or social media pages.

Yes, currently we offer a 50% discount on international shipping cost.

Subscribe to our YouTube channel and follow us on Instagram and Facebook.

Contact our customer support immediately for assistance.

If you haven’t received your order within the estimated timeframe, please reach out to us.

Yes, we cater to both individual and business customers.

Certain items may have restrictions based on shipping regulations; please check with us.

We’ll inform you and suggest alternatives or provide an estimated restock date.

Yes, let us know what you’re looking for, and we’ll do our best to find it.

No, there’s no minimum order value for our services.

Yes, you can specify different shipping addresses for your orders.

Feel free to contact our customer support for any additional questions.

Yes, we can assist with gift purchases and delivery.

Our quality check process includes confirming your order details before shipping.

You can request a change, but it must be done before the order is shipped.

If you receive a damaged item, please contact our customer support within 48 hours with photos and details, and we will assist you with a replacement or refund.